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Privacy Policy


About Pynnacle Homes


Pynnacle Homes gathers and processes your personal data in accordance with this Privacy Notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when Pynnacle Homes collects and processes your personal data. If you are providing information to Pynnacle Homes on behalf of your business and the information includes personal data, please ensure that all relevant persons have access to this Privacy Notice. Pynnacle Homes is a company registered in Gibraltar (Registered number: 89400) with a registered office at 6A Queensway, Gibraltar. Casualty & General Insurance Company (Europe) Limited is registered with the Gibraltar Regulatory Authority (GRA) as a data controller and is listed on the Register of Data Controllers under registration number DP 012244.


Information That Is Collected


Pynnacle Homes processes personal data to meet its legal, statutory and contractual obligations and to provide you with Pynnacle Homes products and services. Pynnacle Homes will not collect any unnecessary personal data from you and will not process your data in any way, other than already specified in this notice. The personal data that Pynnacle Homes may collect is:

- Name
- Date of birth
- Address
- Email address
- Telephone number

Pynnacle Homes collects personal data from and other information provided by customers (and their respective representatives). IP address information on website users is collected by HTTP cookies (‘cookies’).


How We Use Your Personal Data


If you are purchasing or booking a property, Pynnacle Homes collects your personal data because the processing of your personal data is necessary for the performance of an contract have asked Pynnacle Homes or its agent to take specific steps before entering into contract. If you are a business partner. Pynnacle Homes also collects and stores personal data as part of its legal obligations for anti-money laundering, fraud prevention, sanction checking, business accounting and tax purposes. Pynnacle Homes only retains your data for as long as is necessary and for the purposes specified in this notice. Pynnacle Homes does not use personal data for the purposes of automated decision-making.


Rights of Data Subjects


You have the right to access the data held by Pynnacle Homes and to request information about:

- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long Pynnacle Homes intends to store the personal data for
- Information about the source of the personal data.

If you believe that Pynnacle Homes holds any incomplete or inaccurate data about you, you have the right to ask Pynnacle Homes to correct and/or complete the information. Pynnacle Homes will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from Pynnacle Homes and to be informed about any automated decision-making that Pynnacle Homes uses. To access your personal data or to request the information stated in this section, you can email sales@pynnaclehomes.com, you may be asked to verify your identity before the relevant request is acted upon; this is to ensure that your data is protected and kept secure.


Sharing and Disclosing Personal Data


Pynnacle Homes may share your personal data with third parties, including:

Regulators and other public bodies
Pynnacle Homes may share personal data with financial services regulators, national compensation schemes, ombudsmen, national statistics organisations, motor insurance bureaux, industry bodies, claims registers, fraud detection agencies, credit reference agencies and due diligence agencies.

Safeguarding Measures
Pynnacle Homes takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. Pynnacle Homes works hard to protect personal data from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including SSL, network encryptions, pseudonymization and IT access restrictions.

How Long We Keep Personal Data
Pynnacle Homes only ever retains personal data for as long as is necessary and has strict review and retention policies in place to meet these obligations. The nature of the insurance products provided by Pynnacle Homes may necessitate the retention of personal data for the duration of the coverage period under the relevant insurance policy (until it is no longer possible to make a claim under the policy). Notwithstanding the above, in certain circumstances Pynnacle Homes may be required to retain personal data for a period of 6 years in accordance with tax law.

Pynnacle Homes will disclose personal data only in accordance with this Privacy Notice or when required by law. All data processors acting on behalf of Pynnacle Homes only process your data in accordance with instructions from Pynnacle Homes and comply fully with this Privacy Notice, the data protection laws and any other appropriate confidentiality and security measures. From time to time, Pynnacle Homes may sell a business or a part of a business to another company. Pynnacle Homes may share personal data with purchasers and prospective purchasers or other parties in any actual or proposed reorganisation, merger, sale, joint venture, assignment, transfer or other transaction relating to all or any portion of the business, assets or stock.